Last updated: 22 Jul 2026
1. Information we collect
We may collect information required to provide StoreAxis Pro, including business name, owner/contact details, email address, mobile number, subscription details, billing details, payment references, support messages and technical usage information.
2. Business data entered by users
The ERP may store data entered by the customer such as customers, suppliers, invoices, IMEI details, purchases, sales, payments, expenses, staff records, reports, repair records and uploaded documents where enabled. The subscribing business is responsible for the accuracy, legality and authorization of such data.
3. How we use information
- To create and manage customer accounts and subscriptions.
- To activate plans, add-ons, branches and paid features.
- To process payments, invoices, renewals and support requests.
- To improve security, troubleshoot issues and maintain the service.
- To communicate important product, billing or account updates.
4. Payments
Payments may be processed through third-party payment gateway providers such as Razorpay. We may store payment status, order IDs, payment IDs, invoice references and reconciliation details, but sensitive card, UPI or bank credentials are handled by the payment gateway according to its own security standards.
5. Document and KYC-sensitive data
Where document upload or KYC-related workflows are used, customers should collect only necessary documents, define a proper business purpose, obtain consent where required and restrict access to authorized users. StoreAxis Pro provides software functionality; the subscribing business remains responsible for lawful collection and use of such documents.
6. Sharing of information
We do not sell customer data. We may share limited information with service providers only when necessary for hosting, payment processing, support, security, legal compliance or service delivery.
7. Data security
We use reasonable technical and organizational measures to protect data. However, no online service can be guaranteed to be completely secure. Customers must also use strong passwords, proper user permissions and safe device practices.
8. Data retention
We may retain account, billing, support and business data as long as required to provide the service, comply with legal obligations, resolve disputes, maintain backups or support business continuity.
9. Your choices
You may contact us to request help with account information, support queries, billing corrections or data-related concerns. Some data may need to be retained for legal, tax, accounting or security reasons.
10. Contact
For privacy questions, contact Headway at onaismomin4@gmail.com or call/WhatsApp 8766784305.